Privacy Notice

This Privacy Notice explains how Kappa Food Trailers ("we", "us", "our") collects, uses, shares, and protects personal information of visitors and customers located in the United States who interact with our website kappafoodtrailers.com and related services (the "Services"). By using the Services you agree to the practices described here.

1. Information We Collect

• Contact information you submit through our quote or contact forms: name, email address, phone number, and message content.
• Communications you send us via WhatsApp, SMS, phone, or Instagram.
• Technical data collected automatically: IP address, browser type, device type, referring URL, pages viewed, and time stamps.
• Cookies and similar technologies used to remember your language preference and to measure site performance.

We do not knowingly collect information from children under 13.

2. How We Use Your Information

• To respond to your quote requests and provide customer support.
• To manufacture, deliver, and service the food trailer you ordered.
• To comply with legal, tax, and health-department regulatory obligations.
• To improve our website, product catalog, and customer experience.
• To prevent fraud and enforce our terms.

3. How We Share Information

We do not sell your personal information. We share it only with:

• Service providers that help us operate the Services (hosting, database, email, analytics), under written confidentiality obligations.
• Financing partners you choose to use.
• Shipping carriers and installers required to deliver your trailer.
• Government authorities when required by law, subpoena, or court order.
• A successor entity in the event of a merger, acquisition, or asset sale.

4. Your U.S. Privacy Rights

Depending on where you live, U.S. state privacy laws (including CCPA/CPRA in California and privacy statutes in Virginia, Colorado, Connecticut, Utah, and Texas) may give you the right to know, access, correct, delete, or opt out of the sale/sharing of your personal information (we do not sell), and not be discriminated against for exercising these rights.

To exercise any of these rights, contact us via our Instagram @kappafoodtrailers or by phone at (830) 244-8110 with the subject line "Privacy Request". We may need to verify your identity before we can respond.

5. Data Retention

We keep quote requests and customer records for as long as reasonably necessary to service your order, comply with warranty and financing obligations, and meet legal and accounting requirements. When no longer needed, information is deleted or anonymized.

6. Security

We use industry-standard technical and organizational safeguards to protect your information, including encryption in transit (HTTPS), access controls, and secured cloud infrastructure. No system, however, is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our site may link to third-party services (WhatsApp, Google Maps, Instagram, financing partners). Those services have their own privacy policies. We are not responsible for their practices.

8. Changes to This Notice

We may update this notice from time to time. The "Last updated" date above shows when the most recent revision took effect. Continued use of the Services after changes means you accept the revised notice.

9. Contact Us